Frequently Asked Questions
Everything you need to know about our creative products and services.
What is the typical turnaround time for custom orders?
Most custom projects at PDB Creative Studio are completed within 5-7 business days. This allows our team to ensure the highest quality craftsmanship before your order is shipped.
Do you offer international shipping?
Yes, we ship our creative goods worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for studio products?
We offer a 30-day return policy for standard items in their original condition. Please note that personalized or custom-made products are non-refundable unless they arrive damaged.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Can I request a bulk discount for corporate gifting?
Absolutely. We offer competitive pricing for bulk orders and corporate collaborations. Please contact our support team directly for a custom quote.